MultiChoice Nigeria is facing a wave of customer complaints as subscribers report delays in activating their DStv and GOtv accounts following successful payments. The service disruptions, reported on August 21, 2026, coincide with the return of the English Premier League, leaving many users unable to access live matches. While subscribers have expressed frustration over the lack of response from the company’s digital support channels, MultiChoice has yet to issue an official statement addressing the technical issues. The incident adds to ongoing challenges for the pay-TV provider, which has seen a sustained decline in its Nigerian subscriber base due to macroeconomic pressures and rising operational costs.