The Presidential Enabling Business Environment Council (PEBEC) has received public praise for its role in resolving a significant administrative delay involving the Nigerian Immigration Service. An applicant, whose passport renewal had stalled for several months due to a communication gap, successfully secured her document after reporting the grievance to PEBEC and the Federal Competition and Consumer Protection Commission (FCCPC). This incident highlights PEBEC’s ongoing efforts to enhance regulatory efficiency and accountability within government agencies, demonstrating that institutional support mechanisms are available to address public service bottlenecks.