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MTN Clarifies Airtime Compensation Amid Data Complaints

MTN Nigeria has clarified that the recent airtime credits issued to subscribers are compensation for network quality issues recorded between February and April 2026. The operator emphasized that these credits, which vary by subscriber usage patterns, are distinct from claims regarding mobile data depletion. The compensation follows regulatory directives from the Nigerian Communications Commission and the Federal Competition and Consumer Protection Commission, as the telecom firm works to address high volumes of consumer complaints.

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